I have a Sewer Back-Up, what do I do?
Call us first at (540) 658-8695, the Operations Office will send a crew as soon as possible. If it is after hours, please call the emergency line at (540) 658-4857.

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1. What do I do if I see water coming out of my meter barrel?
2. I have a Sewer Back-Up, what do I do?
3. Someone has painted my yard in different color paint. Are they going to be digging up my yard?
4. My water pressure is so low, can you raise my pressure?
5. I have discolored water, why does this happen?
6. There is an Alarm going off on the Pump Station that is located close to my house, who should I notify about this
7. There is a pipe in my yard and I hit it with my mower now most of the damaged Lid is missing. Where can I get another lid?
8. I see water bubbling up out of the ground, should I call to report this?
9. I have a sewer odor inside my home, what should i do?
10. How do I get notifications for emergency repairs in my area?