I just paid off my mortgage; who do I need to contact regarding tax bills? If you just paid off your mortgage and would like the tax bills sent to your current address, please call the mortgage clerk at (540) 658-8700 or email firstname.lastname@example.org to update our records. Please include the property address or map number. Real Estate taxes are billed bi-annually; due dates June 5 and December 5. Tax bills are typically mailed the first week of May and the first week of November. Why did I receive my real estate tax bill in the mail when my mortgage company escrows for my taxes? If you received your real estate tax bill in the mail and you believe your mortgage company is responsible for payment, contact your lender, write your loan number on the bill and forward it to the mortgage company. You can contact the Treasurer’s Office at (540) 658-8700 to verify payment has been received.