CommonHelp is a tool that can be used to help the system through this crisis. It can be used to: renew benefits, check the status of benefits, report changes, and upload verification documents.
Customer Care Line 540-658-8723
The Customer Care Line handles calls from customers who are inquiring about their SNAP or Medicaid benefits or has a case change to report.
Services of the Virginia Department of Social Services are provided without regard to race, color, national origin, handicap, sex, age, political beliefs or religious creed.