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After Hours/Holidays/Weekends Emergency Number: (540) 658-4857
Customer Service: (540) 658-8616
Weekdays (excluding holidays):
Monday-Friday 8:00am-4:30pm
Payments
Include bottom portion of bill, mail payment to:
Stafford County - Utilities
P.O. Box 1195
Stafford, VA 22555-1195
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Billing Questions
How do I start water and sewer service?
How do I close my account?
Where can I pay my bill?
Why is my water consumption so high?
What if I have an emergency after the office is closed?
Can I charge my water and sewer bill on my credit card?
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Service Questions
What do I do if I see water coming out of my meter barrel?
I have a Sewer Back-Up, what do I do?
Someone has painted my yard in different color paint. Are they going to be digging up my yard?
My water pressure is so low, can you raise my pressure?
I have discolored water, why does this happen?
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