Citizen’s Assistance is responsible for a CAST of volunteers (Citizens Assisting Stafford Together) who serve in many areas of our local government. They cover areas such as customer service phone calls, walking and caring for the animals in the shelter, throwing parties for preschoolers in Parks and Recreation, directing traffic and entering information for the Sheriff’s office, creating safety plans for Fire and Rescue, inspecting buildings in Public Works, helping someone apply for a job in Human Resources, and directing people to the right courtroom in the courthouse. Without these volunteers, the county would not be able to provide the extent of services that it does.

Interested in serving the county? View volunteer opportunities. Print the CAST Color Brochure, which includes a tear-off interest card.

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Active Volunteers - Use this link to edit your volunteer schedule, sign up for new shifts or drop shifts you are unable to fill. Volunteering has never been so easy!

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Assistance and Customer Service

The Citizen Assistance office also provides help for citizens seeking information on County or consumer issues. We provide an in-house resource for departments with customer service needs.

Our 311 service is just getting off the ground! Visit Stafford's 311 Page for some FAQ's and additional ways to dial.

Did you know we have a Citizen's Request page you can use to email Stafford with concerns or complaints?

We also offer Live Chat to answer general questions. You can find the Live Chat button on the left hand side of the page.