Online Services

Customer Service agents are available through Live Chat  or by phone (540) 658 - 8616 during regular business hours. 

• Utilities Pay Water and Sewer Bills
• Utilities Start New Service
• Utilities Report a Sewer Back-Up (Call (540) 658-8695 during regular business hours or (540) 658-4857 on nights, weekends, or holidays)

Water Services

Stafford Utilities is temporarily suspending all water and sewer cutoffs for any non-payment or late payment reasons until further notice. Customers, who are currently without water and (or) sewer service for any prior reason, may call (540) 658-8616 to be reconnected. All nonessential utility flushing or tie-ins that would affect water service have been delayed until further notice. Stafford Utilities will work with all customers on any billing questions.