Utilities Customer Service

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Online Services

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Customer Service agents are available through Live Chat  or by phone (540) 658 - 8616 during regular business hours. 

Water Services

Stafford Utilities is temporarily suspending all water and sewer cutoffs for any non-payment or late payment reasons until further notice. Customers, who are currently without water and (or) sewer service for any prior reason, may call (540) 658-8616 to be reconnected. All nonessential utility flushing or tie-ins that would affect water service have been delayed until further notice. Stafford Utilities will work with all customers on any billing questions.

Utilities Customer Service: 1-540-658-8616

Monday, Tuesday, Wednesday,  Friday 8:00 AM- 4:30 PM
Thursday - 9:00 AM - 4:30 PM

After Hours Number: (540) 658-4857

​Physical Address:

​1300 Courthouse Road, Stafford, VA 22554

Mailing Address:

​P.O. Box 1195, Stafford, VA 22555-1195

Please include the bottom portion of your bill when mailing your payment!​​