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Field Operations & Maintenance Mechanics Office
Report a Water Main Break/Service Leaks: To report a possible water main break or a service leak, please call our office:
Weekdays (excluding Holidays) 7:30 a.m. - 4:00 p.m. (540) 658-8695
A qualified technician will be dispatched to evaluate the problem.
Frequently Asked Questions
What do I do if I see water coming out of my meter barrel?
I have a Sewer Back-Up, what do I do?
Someone has painted my yard in different color paint. Are they going to be digging up my yard?
My water pressure is so low, can you raise my pressure?
I have discolored water, why does this happen?
There is an Alarm going off on the Pump Station that is located close to my house, who should I notify about this
There is a pipe in my yard and I hit it with my mower now most of the damaged Lid is missing. Where can I get another lid?
I see water bubbling up out of the ground, should I call to report this?
I have a sewer odor inside my home, what should i do?
How do I get notifications for emergency repairs in my area?
Forms & Documents
Water/Sewer Pro Rata
How to Start Service
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